Help center

Short guides to every part of RoofGo, written for your first week. Pick a topic.

• Signing up and joining your team

  Start a free company account, verify your email, invite your reps, join a team from an invite, and reset a password.

• Setting up your brand

  Put your logo, color, contact details, licenses and warranty on every proposal, PDF, email and homeowner link.

• Licenses, certifications and insurance

  Add every license you hold, manufacturer certifications like GAF and Owens Corning, insurance and why-us points, on a mailer that stays four pages.

• Setting your prices

  How the Price Book works: your price per square, materials, two-story and steep pitch, line items and financing.

• Your first proposal

  Tap a roof, check the estimate, create the proposal, send it by email, text, link or print, and see when the homeowner opens it.

• Bulk pricing a neighborhood

  Select an area on the map and price every house in it at once, what it costs in Property Credits, and the per-job limit on each plan.

• Mailers and the Mail room

  How a rep requests a printed mailer, the one rep per house rule, and how the office prints, posts, rejects and records returned mail.

• Share a pin with your team

  Send a priced house to a teammate as a roofp.in link. They open it on the map at your price, with no Property Credits, and can request a mailer.

• Team roles

  What each RoofGo role can do, changing one person's access, who owns a customer, claiming from an inactive rep, reassigning and per-person credit limits.

• Instant Estimate: your homeowner estimator

  Launch a branded homeowner estimator: what each estimate costs, website buttons and embeds, QR codes per rep and campaign, analytics, webhooks and pausing.

• Webhooks, Zapier and your CRM

  Send mailer requests, mailed mailers, estimates, proposals and homeowner leads to Zapier, Make or your CRM: what each event sends and how to check a signature.

• RoofGo Storm

  What the hail, wind and tornado maps show, why they are NOAA radar estimates and reports and not damage findings, and how to use them.

• Billing and Property Credits

  The plans, what uses a Property Credit and what is free, extra credits, changing plan, cancelling and finding your invoices.

• When RoofGo prices a roof, and when it doesn't

  Why a roof shows no price and costs nothing, how roofs partly under trees are priced, free re-measures, and what to check before a contract or material order.

• Put RoofGo on your iPhone home screen

  Add RoofGo to your iPhone or iPad Home Screen from Safari or Chrome so it opens full screen, straight to the map, with no browser bars.

• Stop the location question on iPhone

  Why an iPhone keeps asking to use your location, the Safari setting that stops it, and when RoofGo asks: only when you tap Find me or Use my location.

• Measurement accuracy

  RoofGo measurements are aerial estimates. How to check one, what happens with flat and unusual roofs, and how to adjust squares and pitch.

Still stuck? Email support@roofgo.com or see Support. A real person reads every message.